Send a test fax to 1 855 fx canon 1 855 392 2666.
Canon fax machine not sending.
I have an mb2720.
Hi i have a canon mx922 multifunction printer and it has never been able to send a fax.
However documents that are being sent may not be cancelled even if you press cancel.
Is the fax number registered correctly for.
Then select the document that you want to cancel press cancel yes.
Make sure that the receiving fax machine is not busy.
Program your full 10 digit fax number into your fax machine.
If the sender sends a document that is larger than letter size or legal size such as 11 x 17 inches the sender s machine may send the fax automatically reduced in size or divided or send only a part of the original.
Ask the sender to check his her fax machine.
The fax standby screen displays.
You can hear it dial the number but then silence for a while then it tries again and eventually says line busy.
See cancelling a job being sent or waiting to be sent.
In such a case contact the provider of the.
Turn the machine on.
Can t print to it none of the buttons work try and press and hold the power button and get cannot turn off.
When using an optical fiber line or ip phone line the machine may not work correctly depending on the connection environment or connected devices.
If the provider guarantees the following two points however you can use the optical line without canon s guarantee.
Following advice on this forum i have tried reducing the sending speed and disabling the ecm tx still the same.
Resend the fax after a while.
In this case receive the fax manually.
Telephone speech quality is equivalent to that of general lines.
Is dial tone detect set to on.
Some machines cannot send this signal.
Turned it on this morning to print something and it immeadiately went into sending fax on the display.
Press the fax button.
A fax cannot be sent with a destination in the history specified.
Make sure that the receiving fax machine is compatible with your machine for example check to see if the receiving fax machine is a g3 fax machine.
Voice mail does not work with fax machines.
Tried unplugging it waiting and plugging back in and it goes right back to sending fax as soon as you turn it on.
The phone line is answered at the phone company facilities when voice mail is used.
Press status monitor cancel send job status select fax from the drop down list.
After you have connected the fax machine to your telephone line you can now test to see if is ready to send and receive faxes.
To use voice mail and a fax on the same line use a distinctive ringing service.
When sending the fax overseas insert pauses in the fax number.
The result is that faxes are not received or voice mail does not function.
When you send a fax manually dial the number with hook key setting set to enable or dial the number using the telephone connected to the machine.